Driver Education Cancellation Policies
DOES NOT INCLUDE MOTORCYCLE TRAINING – SEE MOTORCYCLE COURSE POLICY BELOW
We are committed to offering the courses as advertised; however, we retain the right to change class dates due to unforeseen circumstances such as instructor illness, insufficient number of students, directives from the province (ex: Covid-19), etc.
You are eligible to receive a full refund if cancellation notice is given at least 7 full working days prior to the course start date.
Participants taking advantage of our SPECIAL PRICING events are not eligible for a refund.
We are unable to refund fees if cancellation notice is given in less than 7 days prior to the course start date as we incur costs to prepare and host courses.
Participants choosing to attend the classroom session in self paced online format are not eligible for a refund. Partial refunds may be considered under exceptional circumstances provided all fees have been paid in full.
If a student misses a class due to illness, work, etc , it must be made up during a future course for that particular day missed (i.e. day 1) at no additional charge. Do note that a future course may not be available in your geographic locale and may require the participant to travel to attend this make-up class. Any expenses incurred to facilitate this are at the incumbents expense.
All theory sessions must be completed, whether online or classroom based, prior to starting in car based training.
Private Driving Sessions are not eligible for a refund once payment has been made.
Driving sessions that are scheduled and not cancelled or attended for any reason including sickness/illness with 48 hours notice will incur a $60.00 administrative fee charge to cover the instructors time.
Participants taking advantage of our payment plan for Driver Education who can not attend a course are not eligible for a refund.
No refunds will be given after 6 months into the Drivers Education course.
Participants choosing to switch the type of classroom learning (in person classroom based theory or online theory) will incur an additional charge of $100.
No certificate or letter of completion will be issued
until the balance is paid in full.
Online Defensive Driving Policies
The online course is self paced and is deigned to be completed in a few hours. Should the participant exceed 90 days to complete the program and additional fee of $100 will charged for every extra 30 day extension.
Once the link is email for the Online Defensive Driving course a person has 30 days to complete.
Additional fees of $40 will be levied in order to get certificate should you exceed the 30 days.
Motorcycle Training Program Cancellation Policies
As with the Driver Education policies, we are committed to offering the courses as advertised; however, we retain the right to change class dates due to unforeseen circumstances such as instructor illness, insufficient number of students, directives from the province (ex: Covid-19), etc.
While we do understand that life happens as well, due to the nature and limited availability of seats on the motorcycle training program, the following policies apply:
No refunds will be issued after registration has taken place. Please make sure you can attend the course dates selected before registering.
Failure to attend will result in forfeiture of the registration fees
Withdrawal will result in forfeiture of the fees
Removal from the program for any reason once started will result in forfeitures of the fees.
Replacement Certificates
For all courses, and in all cases, replacement certificates will incur a fee of $50.